Experiencing 500 Errors on Card Payment API

Service disruption Onbe API Services Card Payment API
2025-05-12 07:36 CDT · 19 minutes

Updates

Monitoring

The issue affecting the Card Payment API that was causing 500 errors has been resolved. The service is operating normally. We will continue to monitor closely. Thank you for your patience.

May 12, 2025 · 07:55 CDT
Update

We have identified the root cause of the 500 errors on the Card Payment API and are working on a fix. Affected customers may continue to experience errors until the fix is deployed. We will share another update as soon as more information is available.

May 12, 2025 · 07:45 CDT
Investigating

We are investigating an issue affecting the Card Payment API. Some customers may be encountering 500 errors when making API calls, which could result in failed payment attempts. Our team is working to identify the cause with urgency. We will provide an update shortly.

May 12, 2025 · 07:36 CDT

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