Elevated Latency and Login Issues on MyPaymentVault Website

Service disruption Onbe Recipient Tools Mypaymentvault - Recipient Website
2025-09-15 17:45 CDT · 30 minutes

Updates

Monitoring

Between 6:45 PM and 8:15 PM EST, users may have experienced elevated latency and timeout errors when attempting to access the MyPaymentVault website. This issue impacted the ability to log in and access services.

Our technical team identified and resolved the issue, and full functionality has been restored as of 8:15 PM EST. We sincerely appreciate your patience and understanding while we worked to resolve the issue.

September 15, 2025 · 18:16 CDT

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