STATUS PAGE

System issue impacting applications

Outage Onbe API Services Card Payment API Digital Payment API - REST Digital Payment API - SOAP Onbe Client Management Tools Onbe Client Portal Promo Code Administration Portal Prepaid Order Management System (OMSI) Onbe Recipient Tools Mypaymentvault - Recipient Website Prepaid Card Status
2026-10-06 01:52 PM EDT · 1 hour, 22 minutes

Updates

Resolved

Service has been restored, and all our applications and APIs are operating normally as of 3:03 PM ET. Our teams have validated service functionality and will continue to monitor the environment to ensure ongoing stability.

We apologize for the inconvenience and appreciate your patience during this incident.

October 6, 2026 · 03:03 PM EDT
Update

We continue to actively investigate the issue impacting our applications and APIs. Our teams remain engaged and focused on restoring normal operations as quickly as possible.

We apologize for the inconvenience and will continue to provide updates as they become available.

October 6, 2026 · 02:43 PM EDT
Investigating

We are currently experiencing an issue which is impacting our applications. We are actively working to restore the service as quickly as possible.

We apologize for any inconvenience and will provide more update as they become available.

October 6, 2026 · 01:52 PM EDT

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